Your credit score will be reduced by cancellations, but only in the following cases, it might be consider recover your credit score.
■Cases eligible for credit score recover
(1) When your work is completed with no late.
After complete work with no late, credit score will be automatically recovery by 1 point.
(2) When your credit score reached 0pt
Please click here for more information about credit recovery rules.
(3) When cancellation due to the company
In case of cancellation due to the company, we will make sure that cancellation by company or not than recover credit score.
When the cancellation happened by company, please contact us via inquiry form with the following information below.
・A screenshot of message between you and company. (When you have received notice via message)
(4) If you have tested positive for coronavirus.
Please contact us via inquiry form with the following information below.
・PCR test results with your name and date, medical certificate, hospital receipt, or covid test kit.
*The test kit must have the date and name written directly on it . Please note that we will not be able to recover without the date and name on it,
*Please click here if your family member has tested positive or if coronavirus has occurred in your work place.
You may be eligible for recovery credit score.
(5) If you have tested positive for flu or norovirus, etc.
Please contact us via Inquiry form with the following information below.
・The test results with your name and date, medical certificate, hospital receipt, or flu test kit.
*Please click here for more information about virus.
You may be eligible for recovery credit score.
*Please click here for information about scabies(Kaisen).
(6)When make it difficult to go to work because of transportation services have been suspended due to the typhoon or big snow etc.
Please click here about when Natural disasters occur on the day your work. [latest update on 2023/09/06].
Please note that the following cases will not be able to recover credit score.
・In the case that you have a fever or cold and cancel at your own decision.
・In the case that your family member has a fever or cold, and cancels at your own decision.
・Cancellation due to coronavirus occur in your work place, and cancels at your own decision.
・Cancellation due to family circumstances such as the death of a family member.